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Lync 2013 Recording Management–Where is my Recording?

Oct 31, 2012 by Christoph // 3 Comments

We started a nice new habit at PlanB. called “Explain & Explore”. Around every second week a new technology is explained via a Online Lync session by one of our colleagues. Some colleagues are meeting in the offices across Germany and enjoy the evening session with other colleagues – we don’t see each other very often in our frequent-travel-jobs.

I was one of the volunteers and presented some new stuff about SharePoint Server 2013 Search features. Starting the presentation with a screen sharing to share the slides and the demos to my colleagues I also started recording the session via Lync 2013 Recording (to start recording, you have to be in a Call, sharing a screen is not enough!).

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After the presentation, it took about an hour, I stopped the recording and opened the Lync Recording Manager – and was appalled:

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My recording of the last hour was not in there. Closing and opening the Lync Recording Manager didn’t change the status, I thought I lost the recording.

Searching the internet, I came across a blog post about Lync Recordings and the following line was giving me a hint:

When you either stop recording or finish the call, the Lync Recording Manager kicks in and processes the call content. […] It can take a while to process a call, so be patient.

Once processing is complete, you will be notified by a pop-up balloon, which brings up the Lync Recording Manager.

Aha, it can take a while…so I waited – about an hour. Nothing appeared, no pop-up-balloon, no info message, nothing.

So I was starting to search for the temporary file the mystic program processes, and stumbled across the following folder:

%UserProfile%\AppData\Local\Microsoft\Communicator\Recording Manager\Temporary Recording Files

There it was! My recording and the following folders and files:

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AppSharing

This folder contains the video files (wmv) from my screen share session.

AV

Here I found the audio file of the session…beautiful voice! Smile

IM

There is a video file in this folder, but since it is not playable with the video players I have installed (even media player classic refuses to play this file) I am not sure what content can be found in this file.

The root folder also contains some *.frdX files (X = 1…n). These files contain XML information about the recording, Users that have been in the session, references to video files of the recording, and so on. Bunch of information is in here and probably used for the merging of the files.

So, what to do?

My idea was to trigger the conversion job again, but how?

I came across a post about Lync 2010 that describes how to move the temp files from one computer to another and open the RecordingData.frd File with the Lync Recording Manager. But (1st) there is no single *.frd File, and (2nd) it doesn’t work on Lync 2013, but it put an idea in my head: outsmart the Recording Manager! Winking smile 

Following the steps below, I was presented with my video in the Lync Recording Manager:

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1. Start a new Lync meeting with yourself and start the recording. Instantly a new folder is created in the temporary recording folder and you should also see the Recording in the Lync Recording Manager. (If not, stop here, restart your computer and try again!)

2. Now, two steps have to be made synchronously:  Stop Lync Recording, and shutdown Lync Recording Manager (opens automatically when Recording is stopped) immediately.

3. Delete the content of the new recording and copy the old data from the original meeting that has not be converted and doesn’t show up in the Recording Manager into the new created folder.

4. Open Recording Manager –> Conversion should start

5. Enjoy your presentation!


3 Comments to “Lync 2013 Recording Management–Where is my Recording?”

  1. Wayne

    Hi,

    I just had the same issue and noticed my battery was low on my laptop – plug in power and it started processing the video – just another thing to check.

    Wayne

    Reply

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